Customized appointment display Copied

We’re giving practices greater control over which appointments are visible to patients.

Your practice can now decide which appointments are displayed in the portal based on any combination of appointment type, location, and resource.

NOTE: By default, all appointments will continue to show in the portal.

If your practice schedules internal appointments, these can now be excluded from displaying in the patient portal.

If your practice is interested in excluding appointments from displaying in the portal, please contact your Ontada Technology Account Manager.

Appointment visibility in the patient portal

Appointments filtered out by the practice configuration will not appear on the following pages of the patient portal:

• For Me page
• Appointment page under Upcoming Appointments or Previous Appointments