Updated login experience in preparation for Okta integration Copied

We’ve introduced an update to your login experience, paving the way for Okta integration. Here’s what you need to know:

What’s changing?

After this release, the Clear Value Plus login process will now have two steps:

1. Enter your username on the first screen and click the Next button (see callout 1).
2. Enter your password on the second screen and click the Login button (see callout 2).

NOTE: Your username, password, and login policies will remain the same after this release. Once your practice changes over to Okta, they may change.

Why the change?

While this may seem like a minor inconvenience now, it’s an essential step toward our Okta integration.

We understand that change can be challenging, but it is designed to make your Ontada experience smoother and more secure. Your Account Manager will work with your practice to guide you through this change and answer any questions you may have.