Updated Content in Patient Forms Notifications Copied

We updated the content in our email notifications to patients regarding form completion. The updates below can help streamline administrative processes and encourage timely form completion:

• The content has been refined to provide patients with clear, concise instructions, focusing on the actions they need to take.
• To assist patients in managing their time effectively, we’ve added due dates to the email, and for patients who prefer or are unable to complete forms online, the email includes instructions to arrive 30 minutes early to their appointment for in-person form completion.
• We also recognize that some patients may have questions regarding their forms or appointments, so we’ve included guidance to contact their care team for assistance.
• Lastly, the Ontada Health support phone number remains easily accessible at the bottom of the email for technical support.