Patient Portal: Imaging and other documents released to Ontada Health based on system configuration Copied

Imaging and other documents will be released to the Ontada Health patient portal post-release based on patient or document level settings.

What’s changing

Previously, the practice-level setting could block all imaging and other documents from the portal regardless of configuration. Now these items will be released to the portal, unless you:

• Create a “Do not release results until reviewed” chart alert per patient (callout 1)
  
• Choose the “Patient Portal Hold Until Reviewed” option in Manage > Labs/Imaging & Service per document type (callout 2)
  

Why this matters

Template-based and patient-level control provides flexibility to automatically share appropriate information while protecting sensitive documentation, without requiring practice-level restriction.