New Payer ID column in Demographics Copied

To help prior authorization teams verify that they are contacting the correct insurance during the authorization process, we’re adding a new Payer ID column in Demographics > Insurance (callout 1).

This column will show the internal practice management system ID for the patient’s insurance. It’s also read-only and cannot be updated manually.

Lastly, If the payer ID is received via the interface for the patient’s insurance, the ID will be displayed in this column. If no payer ID is received, then the column will appear blank.

NOTE: If you would like to see the Payer ID column populated there will likely be setup that is required by your practice management system to ensure that the ID is sent in the ADT messages received by iKnowMed Generation 2. Please work with your account manager and practice management system administrator to ensure this information is being sent to the interface so that it can be captured and displayed in iKnowMed.