Introduction to SMS Patient Appointment Management Copied

We’re introducing a new way to help your practice reduce no-shows and keep patients engaged, SMS Patient Appointment Management.

With this new feature, patients can confirm, cancel, or reschedule their appointments directly through text message, helping your staff save time and keep their schedule up to date.

Each reminder also includes key details about patients’ upcoming appointments, such as the date, time, and location, making it simple for them to review and act right from their phone.

NOTE: SMS notifications are available only to patients at this time. Caregivers do not receive SMS messages.

NOTE: If a patient’s preferred language is set to Spanish, all appointment reminder messages and responses will be sent in Spanish.