Improved logo handling for signed clinical notes Copied

Previously, a clinical note with the #practiceletterhead macro may not have displayed the expected logo if the image was updated or removed after a note was signed.

Now, the logo image selected at the time a note is signed is locked in as part of the note. This means the logo will display consistently when the note is printed, faxed, or shared via Direct Message, even if the logo is changed later.

This ensures that signed notes retain their original appearance – supporting documentation integrity, compliance, and consistency when notes are shared externally.

NOTE: This update only applies to clinical notes signed after the release. Notes signed before this release will not be impacted by this change.

How it works

Once a note is signed, the logo image in place becomes the logo of record for that note and cannot be changed.

Where the system looks for the logo image:

1. User-level setting: The system first checks User Preferences > Logo for a user-defined Practice Logo / Letterhead image.

2. Practice-level setting: If no user-level logo is set, it looks for a logo stored in Admin > Practice Preferences.

3. Location-level setting: If no logo is available at the practice level, the system checks Admin > Locations and uses the logo saved in the Location Logo / Image File section.