iKnowMed Generation 2 Updated Problems Tab Frequently Asked Questions Copied

Coming Sunday, Feb. 27, 2022, the updated Problems tab in iKnowMed Generation 2 makes charting easier and more accurate, improving problem data capture to support care plan development.

Why is the Problems tab being updated?

We’re making it easier to add problems to the patient chart, by eliminating clicks and adding functionality. We’re focused on:

• Provider Satisfaction – Easy to learn and use, the updated Problems List lets you quickly chart diagnosis information on one screen to automatically generate ICD-10 codes with fewer clicks.
• Quality of Care – Charting is easier and more accurate, improving problem data capture to support care plan development.
• Operational Efficiency – Mark frequently used diagnoses and IDC10 codes with star icon as a favorite.
• Improving Financials – Metastatic site involvement is integrated into the workflow. Additionally, support for alcohol and tobacco use documentation displays HCC codes helping add the correct elements for billing.

When will the updated Problems tab be released?

The updated Problems tab will be released with iKnowMed Generation 2 version 3.0.29, on Sunday, Feb. 27, 2022.

Are there special permissions needed to access the updated Problems tab?

No. When the updated Problems tab is launched, it will be available based on users’ Clinical Profile permissions. Permissions previously required for Beta Project participants have been removed.

How is Ontada helping practices prepare for the updated Problems tab?

Starting in January 2022, we began sharing information about the upcoming change and educational resources to help practices prepare. We’ll have opportunities for practices to receive demonstrations of the updated Problems tab and opportunities for training. Throughout the month we’ll share updates and the final launch date.

What is changing with the updated problems tab?

The updated problems tab:

• Allows the provider to roll through the required and additional staging fields
• Adds the Ability to favorite problems and ICD-10 codes
• New logic guides providers through adding:
• Metastatic sites, problem, and ICD-10 codes at one point of entry
• ER Status, Tobacco and Alcohol problems and ICD-10 codes as required for billing purposes
• Additionally, when a diagnosis has one ICD-10 code, it’s automatically added so providers don’t have to choose the ICD-10 code.

Where can I get an overview of what’s changing?

View our Updated Problems Tab release notes.

I have been using the Problems Beta tab, what will change for me?

For Beta testers, the Problems Beta tab will be removed when the updated Problems tab is launched. The legacy Problems tab will be replaced with the updated Problems tab.

During the Problems Beta Project, I used the new favorite diagnosis feature. Will my favorites be retained when the new Problems tab launches?

Any ICD-10 codes favorited during the Beta Project will continue to be available for users with the new Problems tab launch.

Will my Problems tab position be retained?

We are not changing the order of tabs under a user’s Clinical Profile. The updated Problems tab will be the first tab. For Problems tab Beta tests, if the Problems Beta tab was the default, the updated Problems tab will retain that default.