Full Spanish language support in the patient portal Copied

The patient portal now supports a complete end-to-end Spanish experience, covering every major area of the portal, including the For Me, Health Records, Appointments, Messages, and Care Team pages and subpages, as well as email notifications.

What’s new

Spanish can be enabled in two ways:

• By default based on browser settings: If a patient’s browser language is already set to Spanish, the Spanish version of the portal will be enabled automatically.
• By the patient directly in the portal: Patients can switch from English to Spanish at any time using the language selection drop-down (callout 1).
  

Once enabled, patients will see an end-to-end Spanish experience, including all email notifications. Any action they take from those notifications — signing up for the portal, recovering a password, completing forms, or managing appointments — will carry through as a full Spanish experience.

Why this matters

Language barriers can prevent Spanish-speaking patients from fully engaging with their care, leading to missed communications, incomplete forms, and lower portal adoption. A consistent, end-to-end Spanish experience means these patients can register, communicate with their care team, and manage their health information in the language they’re most comfortable with.

Resources

For more details, visit the Help site.