External Messages: Expanded location filter to include referral addresses Copied

Users will be able to filter External Messages by referral direct exchange addresses, not just clinic addresses.

What’s fixed

Previously, the location filter only recognized clinic direct exchange addresses. Referral direct exchange addresses, automatically created when your practice sends a referral, were not searchable because they weren’t associated with a location in the system.

Going forward, the filter will capture both clinic and referral direct exchange addresses, making it easier to locate messages related to patient referrals.

Why this matters

You’ll have better visibility into all external messages, including those generated through your referral workflow.