Ensure all treatments receive authorization Copied
Practices can now prevent treatments being marked as not needing insurance authorization in the Ins. Auth/Fin. Counseling queue. This ensures all treatments receive insurance authorization, which is especially important for patients with a change in insurance that may require authorization for a treatment before it is covered.
To remove this option from the Ins. Auth/Fin. Counseling queue:
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Go to ADMIN > Practice Preferences.
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Under Other Features, turn on the new Ins. Auth/Fin. Counseling: Disable Not Needed option (see callout 1).
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SAVE your changes.
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Now when working in the Ins. Auth/Fin. Counseling queue, the Not needed option will be unavailable for selection going forward (see callout 2).
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You will still be able to choose the Not needed option in the Filter Criteria (see callout 3) to see prior treatments that were marked as not needing authorization.
