Access messages while navigating patient charts Copied

As requested, providers can now compose or reply to messages regarding a patient and access the patient’s chart at the same time.

When choosing to compose or reply to a message inside a patient’s chart, the messaging feature will be pinned on the left side of the screen. The patient’s chart will move to the right, keeping it accessible and clickable throughout the messaging process.

This enhancement only applies when messaging is accessed from:

• Envelope icon on the patient banner
• Documents tab
• Results tab
• Interval Summary

NOTE: Only one feature at a time can be pinned in the EHR. This means that the messaging feature will not pin if another feature in the patient chart is already pinned. In those cases, the messaging feature will continue to display in a pop-up window.

NOTE: Users may still only send one message at a time.