New Withdrawn Badges in Forms Queue Detail Cards Copied

What’s changing

When forms are withdrawn for a patient, the Forms Queue will continue to show the Withdrawn badge. Clicking on the item and opening the details will show a reason-specific badge that communicates why a form was withdrawn.

There are four new badges:

• WITHDRAWN – EXPIRED: The form was not completed and was withdrawn 7 days after the due date passed.
  
• WITHDRAWN – DUPLICATE: The form was withdrawn because it was resent to the patient.
  
• WITHDRAWN – MANUAL: The form was manually withdrawn.
  
• WITHDRAWN – APPT CANCELLED: The form was withdrawn because the patient’s appointment was canceled.
  

Why this matters

The previous generic badge provided no context for why a form was withdrawn, requiring staff to investigate further. The new badges make that information immediately visible in the details card, reducing confusion and improving workflow efficiency.